Frequently Asked Questions
Everything you need to know about shopping with M.O.R.E.
How do I determine the right size for me?
Each product page features a detailed sizing guide with specific measurements. As we curate pieces from various designers, we recommend checking the 'Fit Notes' section for information on whether an item runs true to size, small, or oversized.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. To initiate a return or exchange, simply visit our online portal and enter your order number. Please note that final sale items are not eligible for return.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your package leaves our warehouse.
Does M.O.R.E. ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please be aware that local customs duties and taxes may apply upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
How can I track the status of my order?
Once your order is placed, you will receive a confirmation email. When the order ships, a second email will provide a direct link to track your package in real-time. You can also view your order history by logging into your M.O.R.E. account.